Future YOU is looking good
So, you opted for a Future Cruise Credit and now you may be thinking about when to book, where to go, how to use it and why you should use ecruising.travel?
ecruising.travel - Future Cruise Credits
So, you opted for a Future Cruise Credit and now you may be thinking about when to book, where to go, how to use it and why you should use ecruising.travel?
WHEN TO BOOK
Having a Future Cruise Credit doesn’t mean you have to book your next cruise holiday right this minute! If you’ve received a Future Cruise Credit due to the pause of operations, most cruiselines have offered guests to use them by 31 December 2021.
WHERE TO GO
Well, you tell us! What is next on the travel bucket list or where were you due to travel this year? Let’s have a chat and discuss the possible options and we’ll keep you updated with new exclusive offers and our latest promotions.
HOW TO USE IT
It doesn’t matter where you originally booked, we’re here to assist all cruiseaholics to plan their next cruise holiday.
WHY BOOK WITH US?
- We have been in business for over 20 years and our relationships with major suppliers allow us to create competitive and unique cruise packages that deliver seamless travel.
- We have a dedicated and passionate cruise team with over 120 years of combined travel experience and are based right here in Australia! Together, we make sure you are booking the best cruise holiday.
- Access to exclusive ecruising.travel packages and prices which you will not find anywhere else.
- Our customer service is a priority. Your cruise consultant looks after you from start to finish and BEYOND! Our call wait times are minimal and email responses are within 72 hours
- FREE membership to our POSH CLUB loyalty program after you’ve completed your first cruise with ecruising.travel
- Flexibility and peace of mind, allowing you to book your next cruise holiday with confidence.
Call us on 1300 369 848 to speak with one of our friendly and knowledgeable cruise consultants.
CLICK BELOW TO READ THE FREQUENTLY ASKED QUESTIONS
FUTURE CRUISE CREDIT FAQs!
What is a Future Cruise Credit (FCC)?
A Future Cruise Credit is like a store voucher or a gift card that can be used to pay for the cruise fare in a booking.
Can I use my FCC for a Deposit?
Most cruiselines do not allow you to use your Future Cruise Credit as a deposit. Please ask your consultant for full details
Do I have to use my Future Cruise Credit directly with the cruiseline?
Of course not. Here at ecruising.travel we are here to look after ALL your travel needs. We will assist you to navigate the redemption and maximize your Future Cruise Credit value, plus we can look after all your other arrangements too – flights, accommodation, transfers, tours – you name it!
How do I redeem my Future Cruise Credit?
Simply find the cruise you’d like to book or call our ecruising.travel team to assist you to find the right one for you. Have your future cruise certificate code ready, but if you don’t know it, we’ll help you through it.
Can I book a cruise online using my Future Cruise Credit?
Unfortunately, no. Please call our team to assist with your booking using your Future Cruise Credit.
Does my Future Cruise Credit expire?
All expiry dates vary by cruiseline and issue date. If you’re unsure of what that is, please contact our ecruising.travel team for assistance.
I lost my Future Cruise Credit details; how do I find them?
Most cruiselines will store this information on your past passenger member number. Call our ecruising.travel team and we’ll be able to point you in the right direction.
What charges does a Future Cruise Credit not cover?
The Future Cruise Credit is a monetary value to cover the cruise cost only. Depending on the cruiseline, your future cruise credit will most likely not cover the following items
- Port taxes and government fees
- Initial deposits to secure the cabin
- Any add ons, such as drink packages, shore tours, spa bookings or onboard credits
What if the amount of my Future Cruise Credit exceeds the value of the next cruise I book?
All conditions vary per cruiseline. You may find that some cruiselines will only allow you to use your Future Cruise Credit towards one (1) booking and other cruiselines will keep your Future Cruise Certificate active until the balance is zero. You can check the full conditions of your Future Cruise Credit with our ecruising.travel team.
Can I transfer my Future Cruise Credit to someone else?
No. Your Future Cruise Credit is non-refundable or transferable.
Are there any other terms and conditions?
All terms and conditions vary per cruiseline. We recommend that you contact our ecruising.travel team for specific terms and conditions related to your Future Cruise Credit. Terms are subject to change at any time.
I’m not ready to cruise now but I want to keep in touch with the offers
Keep up to date with the latest cruise deals and promotions available and sign up to our newsletter today. This includes our weekly newsletter, exclusive offers, and last-minute deals.
Where can I get more information?
Our team of cruise experts is always ready to assist. Call us on 1300 369 848 or email us on support@ecruising.travel