Crystal - Confidence 2.0.
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Crystal - Crystal Confidence 2.0

TRAVEL ASSURANCE FOR 2021 – 2023 BOOKINGS


14 September, 2020

The World’s Most Awarded Luxury Cruise Line invites guests to dream big and plan for their future travels with total confidence, excitement and reduced pressure of commitment. Newly expanded to include voyages across all Crystal Experiences – Ocean, River, Yacht and Expedition – is the Crystal Confidence 2.0 for all new and existing bookings, and you’ll have 90 days before the deposit is due. Effective immediately, this new limited-time offer launches in conjunction with enhancements to other Peace of Mind booking policies – from reduced deposits and extended final payments to relaxed cancellation schedules and extended Early Full Payment Savings – granting travelers who are eager to return to their global discoveries with broader choices and flexibility to alter plans if necessary. Book your dream cruise by 4 November 2020 to take advantage of Book Now Fares and prepare to enjoy the spacious luxury and all-inclusive value of Crystal… Where Luxury is Personal™.

BOOKING POLICIES FOR YOUR PEACE OF MIND

OCEAN | RIVER | YACHT | EXPEDITION
Peace of Mind booking policies have been expanded and enhanced to provide you with greater confidence, choices and flexibility when making your future travel plans.

NEW! NO MONEY DOWN 90-DAY OPTION

Book the Crystal Experience of your choice – Ocean, River, Yacht or Expedition – on voyages from 2021 through 2024 and enjoy a 90-day window to place your deposit. Limited-time offer, effective immediately.

NEW! CRYSTAL CONFIDENCE 2.0 (JAN - APR 2021)

Now extended through April 2021, Crystal Confidence 2.0 offers both relaxed cancellation terms and a final payment of 60 days prior to departure for all new and existing bookings.

UPDATED! CRYSTAL'S EASY BOOK

A no-risk reduced deposit of 15% (normally 25%) is now due 90 days from booking. Available on all Crystal Experiences in 2021, 2022, 2023 & 2024. Easy book grants a 100% refund if you need to cancel prior to standard cancellation schedules as admin fees are also waived.

UPDATED! EARLY FULL PAYMENT SAVINGS

Revised Early Full Payment Discount policy applies to select voyages. To qualify for 2.5% savings, cruise must be paid in full at 180 days prior to the first date of service for departures effective May 2021 through December 2021, and 270 days prior to first date of service for all departures beginning January 2022 and beyond.

CRYSTAL VOYAGE ASSURANCE

Valid on select departures from January through April 2021 aboard Crystal Symphony and Crystal Serenity.
As travelers begin to plan their upcoming vacations, Crystal Cruises has introduced a new program providing an added layer of assurance in the event that unforeseen global travel restrictions require significant changes to set itineraries. For new and existing bookings on select departures from January-April 2021 aboard Crystal Symphony and Crystal Serenity when booked by 4 November 2020, Crystal Voyage Assurance offers guests the opportunity to cancel their cruise for a full refund within seven days of being notified of itinerary changes. Changes may include either embarkation or disembarkation port/s, and/or alteration of more than 30% of the itinerary’s scheduled ports of call. Guests electing to continue with their booked voyage can expect a curated itinerary to attractive destinations and the enriching, award-winning experience for which Crystal is known.

Crystal Voyage Assurance includes itineraries to the Middle East, Asia, Africa, the Mediterranean and the 2021 Full World Cruise and all of its segments (including the final segment, which departs May 2021). This new policy is the latest of several programs Crystal has created to give travelers the comfort, flexibility and options they need to get back to the adventures and discoveries they crave.

Terms & Conditions:Standard cancellation penalties will apply to insurance and Personal Select Air. Pre- and post-cruise packages will mirror the updated temporary cancellation penalties. Port charges, taxes, and fees paid will be refunded to the original form of payment. Future Cruise Credit may be applied to new bookings or existing bookings that have not been paid in full. Future Cruise Credit may not be used for initial deposit or split over multiple bookings and there is no refund value. Future Cruise Credit must be applied by 31/12/2020 to a booking departing by the end of 2023. Future Cruise Credit may be applied to guests’ profile within 30 days. New deposit, final payment and Crystal cancellation policies do not apply to guests under charters and contracted groups. Please contact your charter or group agent for more details. Crystal Voyage Assurance is valid on existing and new bookings on select voyages aboard Crystal Serenity and Crystal Symphony voyages departing January - April 2021. Crystal Voyage Assurance provides a 100% refund of cruise fare and port charges when guest cancels within 7 days of receiving itinerary change notification from Crystal. Easy Book is valid for all new 2021, 2022, 2023 & 2024 bookings on all Crystal experiences — Ocean, River, Yacht and Expedition. Program offers a limited-time reduced deposit of 15% and waives the standard per person administration fee for a full deposit refund when booking is cancelled prior to published cancellation/final payment schedules. The limited-time no money down for 90 days is subject to change. These temporary policies may change occasionally as conditions and events evolve. All offers may not be combinable with other promotions, are capacity-controlled and subject to availability and may be withdrawn or changed at any time without notice.

VOYAGE ASSURANCE TERMS: Crystal Voyage Assurance is valid on existing and new bookings on select voyages aboard Crystal Serenity and Crystal Symphony voyages departing January - April 2021. Crystal Voyage Assurance provides a 100% refund of cruise fare and port charges when guest cancels within 7 days of receiving itinerary change notification from Crystal. Crystal Voyage Assurance applies to select Crystal Symphony and Crystal Serenity departures including itineraries in the Middle East, Asia, Africa, the Mediterranean and the 2021 Full World Cruise and all of its segments (including the final segment, which departs in May 2021). Refunds for Crystal Confidence bookings including port charges, taxes, and fees paid will be refunded to the original form of payment. Easy Book is valid for all new 2021, 2022, 2023 & 2024 bookings on all Crystal experiences — Ocean, River, Yacht and Expedition — booked between 15 May 2020 and 4 November 2020. Program offers a limited-time reduced deposit of 15% and waives the standard per person administration fee for a full deposit refund when booking is cancelled prior to published cancellation/final payment schedules. Programs do not apply to new or existing charters/groups. Programs are valid for first two full-fare guests in stateroom or suite, are capacity-controlled and subject to availability, and may be withdrawn or changed at any time without notice. The limited-time no money down for 90 days is subject to change. Other restrictions apply. Ask for details. All itineraries, fares, programs and policies are subject to change.


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