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Holland America - Health Protocols

Last Updated 4 August 2021

Traveling & Staying Healthy


At Holland America Line, our highest priorities are compliance, environmental protection and the health, safety and well-being of our guests, crew and the communities we visit.

Requirements for 2022 published itineraries will be announced on a rolling basis, prior to final payment due dates, in accordance with CDC guidelines and as updated travel protocols are provided by governments, ports and public health authorities.

As these cruises are for vaccinated guests, we will continue to offer the award-winning cruise experience that Holland America Line is known for, with very few changes to the onboard experience. Dining will be available in The Dining Room, specialty restaurants, popular casual venues (our team will serve you at all times, even in the Lido buffet), and in-room dining. Enhanced reservation systems will be available via our website and Navigator® app to make planning your dining reservations easier than ever before or during your cruise. Entertainment will be in full swing throughout all our popular live music venues and World Stage, along with engaging activities and enrichment programming

While Cruising


PERSONAL HYGIENE

Guests will be encouraged to use hand-washing sinks and hand sanitizer dispensers at venue entrances and in high-traffic areas throughout the ship. Guests will be asked to follow health information about ways to stay healthy on board and ashore through daily programming, entertainment systems, announcements, in-room literature and our Navigator App. All guests should carefully review our prebooking and pre-travel health advice and from the U.S. Centers for Disease Control and Prevention (CDC)

ENHANCED ENVIRONMENTAL SANITATION

Public areas and staterooms will be thoroughly and frequently cleaned using a safe disinfectant proven to kill coronaviruses.

MEDICAL CARE

Our highly trained medical staff includes doctors and nurses capable of caring for a broad range of medical conditions, including dealing with COVID-19 patients. Medical centers will be equipped with COVID appropriate testing and treatment capabilities.

VENTILATION

Ships will have enhanced air filtration with a combination of increased fresh air and upgraded HVAC units with MERV13 (F7) filters throughout. Onboard Medical Centers will have HEPA filtration.

PERSONAL HYGIENE

Guests will be encouraged to use the handwashing sinks and hand sanitizer dispensers at venue entrances and in high-traffic areas throughout the ship. Guests will be asked to follow health information about the ways to stay healthy on board and when ashore through daily programming, entertainment systems, announcements, in-stateroom literature and our app. There will be no self-service for meals. We’ll do the serving for you.

MASKS & PHYSICAL DISTANCING

We strongly encourage guests wear face masks when in public spaces indoors. ALL guests will be required to wear a face mask – with no exceptions – in elevators and in designated indoor entertainment areas, all retail shops, and in the casino except when eating or drinking. Guests will also be required to wear face masks prior to being seated in our main dining rooms and in the buffet area, and occasionally in other designated areas where larger number of guests may congregate. As a reminder, masks are required during embark and debark in the terminal, and masks should also be worn during the debarkation process on board.

SHORESIDE EXPERIENCES

Shore excursions offered by Holland America Line are strongly encouraged as local officials oversee health and safety standards for these guides. Independent tours or on-your-own exploration are currently permitted by local authorities. While ashore, guests are required to follow local health and safety requirements.
Due to the ever-changing policies and enhancement, please refer to Holland America Line's website for the most updated information found here.

Standard ecrusing.travel terms and conditions apply and can be found here.


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