ponant-confidence
Promotions Book & Cruise with Confidence PONANT - Sailing with Confidence

PONANT - Sailing with Confidence

Updated 1 December, 2020

To ensure you can book your next voyage with complete confidence, you can take advantage of our exceptionally flexible SERENITY Policy, with softened booking and cancellation conditions that allow you to cancel or postpone your voyage without charge.

The Serenity Policy

In this uncertain period, PONANT have implemented a flexible SERENITY Policy with softened booking conditions, so that you can have peace of mind when booking and, if necessary, the option to postpone or cancel your voyage. Get optimal protection with their included Covid guarantee.

Relaxed booking conditions

For any new cruise booked between 25 November 2020 and 31 January 2021, departing before 30 April 2022:
• 25% deposit
• Final payment: 30 days before departure

+ 30 days
before departure

Postpone or cancel free of charge and for whatever reason.
Email: reservations.aus@ponant.com

- 30 days
before departure

Without a reason

Positive Covid test

The usual policy applies

Free postponement or cancellation

Your cruise
cannot be operated

100% Future Cruise Credit

Full refund of all the money you paid

+ 30 days
before departure

Postpone or cancel free of charge and for whatever reason.
Email: reservations.aus@ponant.com

100% Future Cruise Credit

- 30 days
before departure

Without a reason

Positive Covid test

The usual policy applies

Free postponement or cancellation

Full refund of all the money you paid

Your cruise
cannot be operated

Full refund of all the money you paid





Newsletter Sign-Up

Keep up-to-date with the latest and greatest cruise deals and promotions available

Discover the world of cruising

Tune-in to our blog where you can find all the information related to cruise travel