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Promotions Book & Cruise with Confidence Princess - Book With Confidence

Princess - Book With Confidence

Updated 21 May, 2021

Giving you the flexibility to change your plans

Princess know during these unprecedented times that committing to a holiday is tough. So they’ve taken the worry out of booking your next cruise:
Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit.
  • Applies to bookings made through June 30, 2021.
  • Applies to voyages departing through December 31, 2021.

NEW: Within 30 days of your sail date, Princess have got you covered with the new COVID-19 Protection Program.
Final Payment has been moved to 60-days prior to sailing.
  • Applies to voyages departing through September 30, 2021.


More details about the Book with Confidence Policy

  • FCCs can be used on any sailing made by and sailed by December 31, 2022.
  • Cruises after October 1, 2021, retain their original Final Payment2 date.
  • Book with Confidence only modifies the policy within final payment — the date when balance is due. Outside of final payment, our standard policies apply.


Frequently Asked Questions
Q. Do all countries and sailings qualify for Book with Confidence?
Book with Confidence covers all markets and applies to cruises and cruisetours departing up to December 31, 2021, excluding charters. Bookings must be made on or before June 30, 2021, to qualify for the FCC which can be used on any cruise made by and sails by December 31, 2022.

How do guests elect to invoke Book with Confidence?
All guests fully paid and inside final payment will be eligible for the Book with Confidence FCC. However, all bookings must be cancelled 30 days prior to sailing to receive the FCC. Guests may cancel their booking by contacting their Travel Advisor

Do standard Final Payment timelines still apply?
Final Payment is 60 days prior to sailing date for all cruises through September 30, 2021. For sailings after October 1, 2021, view details on how final payment dates are calculated.

What happens if there’s a difference in cruise fare between the Future Cruise Credit I receive and the cruise that I would like to book next?
If the cruise fare on a new booking exceeds the Future Cruise Credit’s value, guests will have to pay the difference. Alternatively, if the new cruise fare is lower than the Future Cruise Credit’s value guests can keep the remainder in their FCC bank with the original expiration date or use it to upgrade their stateroom!

What if I booked with a non-refundable deposit?
Within final payment, all deposits become part of the published cancellation fees.


To receive the FCC, all guests will need to cancel their existing reservation. Guests should work with their Travel Advisor or our Contact Center to make a new booking and then apply the FCC payment as soon as it’s available.

How will guests be notified when their FCC is ready?
In the U.S., Canada, UK, Australia and New Zealand Princess will endeavor to notify guests via email when the FCC has been posted to their My Princess Account. All guests, including those in countries not listed here, may also log into their My Princess Account on princess.com to see their FCC balance.

What if I booked air through Princess? Is that covered too?
For those who purchased EZ Air the following applies:
  • For Flexible Air, air cancel fees will be added to the FCC.
  • For Restricted Air, there may be a credit issued by the airline which will become a separate Future Air Credit for that airline that can be used when booking your Princess Cruise (the credit only applies to that airline). Any balance not included in the air credit will be added to your FCC.
  • For guests in the UK and Australia & New Zealand where air credits are not available, applicable air cancellation fees will be added to the FCC.

What if a guest booked Independent air? Will their air cancellation fees be covered?
Book with Confidence doesn’t cover air fees incurred on independent air tickets. Guests should contact their airline or their travel insurance provider for help with this.

Terms & Conditions: The Book with Confidence offer ("Offer") is applicable to all Princess Cruise Lines ("Princess") cruises (excluding charter voyages) and cruisetours departing through December 31, 2021 ("Cruise") that are booked by June 30, 2021. A guest may cancel their Cruise reservation up to 30 days prior to the Cruise’s departure. To cancel the Cruise reservation, guest must expressly communicate the cancellation to Princess by contacting their Travel Advisor (if a Travel Agent was used to book the cruise) or our Contact Center ("Valid Cancellation"). No-shows at embarkation will not be deemed a Valid Cancellation. For Valid Cancellations, the guest will be entitled to a Future Cruise Credit ("FCC") for the cancellation fees as laid out in the standard cancellation policy (available on the Standard Policy for Cancellations, Refunds & Final Payment page). FCC must be used on a cruise that is made by and sails by December 31, 2022. If a guest does not use their FCC within the time period allotted, it will be forfeited in its entirety and guest will not receive any refund or compensation (including if the guest cancels the subsequent cruise). Guests eligible for the FCC will receive an FCC worth 100% of the cancellation fee amount, and shall also receive a refund to their original form of payment for the non-cancellation portion of the cruise fare and/or cruisetour fare (as applicable), all taxes, fees, port expenses, and pre-paid onboard experiences. Cruise must be fully paid to be eligible. Although Princess cannot give a specific date as to when the refund will be received, typically refunds are processed within 60 days of receipt of the refund request. FCC cannot be used to rebook original Cruise. For North American guests who have purchased Princess Vacation Protection (excluding Quebec and Puerto Rico), Princess may offset the value of the FCC against any amounts the guest collects from Princess Vacation Protection and may do so by removing FCC value from Guest’s account to avoid duplicating refunds and/or FCCs. Guest shall not be entitled to any total FCC and/or refund amount exceeding the amount paid by Guest to Princess for the Cruise. Princess reserves the right to modify or withdraw this Offer at any time.

1A Future Cruise Credit is like a voucher for a vacation at a later date, the promise of another adventure at sea. FCCs will automatically be applied to your Captain’s Circle account on the bookings cancelled in this time frame. Note, FCCs will not be available instantly and may take up to 60 business days to be processed. 2 Final Payment varies by voyage length. Cruises through June 30, 2021, have a 60-day final payment deadline. For cruises sailing July 1, 2021, and later


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