Regent Seven Seas - Return with Regent
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Regent Seven Seas - Reassurance & Return Offer

Return with Regent to sailing the seven seas and experience the flexibility and confidence of Regent Reassurance — now available on all voyages embarking on or before 31 December 2022 — giving you the freedom to cancel for any reason up to 15 days* prior to departure and receive a 100% Future Cruise Credit. Plus, enjoy the flexibility of a Reduced 10% Deposit* when planning that dream holiday.

Then, make the most of your US$1,000 Shipboard Credit by exploring further and uncovering new experiences in destinations you cherish or have been longing to visit through a Regent Choice Shore Excursion — including booking your own private car and driver — or by fully immersing yourself in total relaxation and luxury with the divine services and treatments of Serene Spa & Wellness™.

Wherever your heart is longing to take you, Regent invites you to set sail and discover the peace of mind and luxury found through Regent Reassurance and US$1,000 Shipboard Credit on all voyages embarking on or before 31 December 2022. Book by 31 July 2020 to enjoy this exclusive offer.

*Guests sailing in the Regent Suite, or on a World Cruise or Grand Voyage, may cancel for any reason up to 65 days prior to departure date and receive a 100% Future Cruise Credit. Reduced deposit not applicable to guests sailing in the Regent Suite, or on a World Cruise or Grand Voyage.

Frequently Asked Questions:

WHAT SAILINGS QUALIFY UNDER REGENT REASSURANCE?
Regent Reassurance applies to all existing and new reservations made by May 31, 2020, on voyages embarking on or before December 31, 2020. Please note: this programme does not apply to bookings cancelled prior to March 13, 2020 nor to sailings departed prior to March 13, 2020.

WHAT IS THE “DEPARTURE DATE” THAT I NEED TO CANCEL 48 HOURS PRIOR TO IN ORDER TO TAKE ADVANTAGE OF REGENT REASSURANCE?
Departure date refers to the date on which travel begins, inclusive of cruise travel, hotel reservations or land programmes booked through Regent Seven Seas Cruises.

IF I CANCEL UNDER REGENT REASSURANCE, WHICH ITEMS WILL BE INCLUDED IN THE FUTURE CRUISE CREDIT?
The Future Cruise Credit will be based on 100% of the cruise fare paid less applicable taxes.

Please allow approximately 4-6 weeks for the Future Cruise Credit to be issued.

The following ancillary items purchased through Regent Seven Seas Cruises will be refunded to the original credit card used for payment:
-Shore excursions and/or shore excursion packages
-Reservations for the Culinary Arts Kitchen
-Taxes

WHAT HAPPENS TO THE COSTS ASSOCIATED WITH ANY ANCILLARY ITEMS PURCHASED INDEPENDENTLY OF REGENT SEVEN SEAS CRUISES SUCH AS PRE- OR POST-CRUISE HOTEL STAYS, ETC.?
For arrangements, products, or services confirmed through independent companies and carriers, we recommend that you contact the travel provider directly for further guidance.

HOW LONG WILL I HAVE TO REDEEM MY FUTURE CRUISE CREDIT?
The Future Cruise Credit may be applied towards a new reservation(s) made within one year of its issue date, on any Regent Voyage departing before December 31, 2022. After the expiration date, the full value of the Future Cruise Credit will be forfeited.

WHAT CAN MY FUTURE CRUISE CREDIT BE APPLIED TO ON MY FUTURE RESERVATION?
The Future Cruise Credit can be applied toward the cruise fare portion of the new booking excluding government fees and taxes, ancillary items, shipboard credits, or other onboard amenities. Future Cruise Credits greater than the Cruise Fare can be used to cover taxes. It is not applicable to reservations booked prior to the Future Cruise Credit issue date.

WHAT IF THERE IS A DIFFERENCE BETWEEN THE FUTURE CRUISE CREDIT AMOUNT AND THE FARE ON THE FUTURE RESERVATION?
If the cruise fare on the future reservation exceeds the amount issued on the Future Cruise Credit, you will be responsible for the difference. If the cruise fare of the new booking is lower than the Future Cruise Credit, guests can choose to upgrade their suite type, as a refund will not be made.

IF I USE MY FUTURE CRUISE CREDIT AND THEN NEED TO CANCEL THAT FUTURE CRUISE, WILL I BE ABLE TO REAPPLY MY CREDIT ON ANOTHER RESERVATION?
In the event that a guest needs to cancel their future cruise, outside of penalty, then the Future Cruise Credit would remain valid and may be applied towards a new reservation, provided the new reservation is made within one year of the original Future Cruise Credit issue date, toward a Regent voyage sailing before December 31, 2022.

A Future Cruise Credit applied to a booking can only be reversed once, outside of penalty as above.

CAN I TRANSFER PROMOTIONAL AMENITIES FROM MY CANCELED RESERVATION TO MY NEW RESERVATION?
Guests can take advantage of any publicly available promotion at the time the new reservation is made and the Future Cruise Credit is applied. Any promotion on the original and now canceled reservation would not be transferable to the new reservation.

IS THE FUTURE CRUISE CREDIT TRANSFERABLE?
The Future Cruise Credit is issued to the guest(s) electing to cancel their reservation under Regent Reassurance and is not transferable to any other guest, family member or friend.

IF I HAVE NOT PAID IN FULL, CAN I TAKE ADVANTAGE OF REGENT REASSURANCE?
Regent Reassurance is available to guests who have paid in full on applicable voyages. Guests who are outside of final payment may elect to pay their reservation in full, at which point the guests would be eligible for Regent Reassurance. Otherwise, for reservations outside of final payment, the standard cancellation schedule would apply and can be found in the Terms and Conditions on our website: www.RSSC.com/legal

CAN I ELECT NOT TO TAKE ADVANTAGE OF REGENT REASSURANCE EVEN IF I HAVE PAID IN FULL?
For guests who wish to cancel and forgo the Future Cruise Credit, then the standard cancellation schedule would apply and can be found in the terms and conditions on our website: www.RSSC.com/legal

CAN I FOLLOW THE STANDARD CANCELLATION GUIDELINES AND RECEIVE A PARTIAL REFUND AND A FUTURE CRUISE CREDIT FOR JUST THE PENALIZED AMOUNT?
Regent Reassurance offers a 100% Future Cruise Credit in lieu of Regent Seven Seas Cruises’ standard cancellation schedule. If a guest elects to cancel and receive a partial refund of their cruise fare, in line with the standard cancellation schedule, then no Future Cruise Credit will be issued.

CAN ONE GUEST IN A SUITE CHOOSE REGENT REASSURANCE WHILE THE SECOND GUEST ELECTS TO ABIDE BY THE STANDARD CANCELLATION SCHEDULE?
All guests associated with the reservation being canceled would need to take the same option — taking advantage of Regent Reassurance or the standard cancellation schedule.

IF ONE GUEST CHOOSES TO TAKE ADVANTAGE OF REGENT REASSURANCE AND THE SECOND GUEST WISHES TO CONTINUE ON THE CRUISE AS SCHEDULED, IS THAT ALLOWED, AND WILL THE SECOND GUEST NEED TO PAY AN ADDITIONAL SUPPLEMENT?
If the guest, and not the reservation, is being canceled, then the remaining guest(s) are welcome to continue on the cruise as scheduled with no additional supplement being due.

DOES REGENT REASSURANCE CHANGE MY FINAL PAYMENT DATE?
Regent Seven Seas Cruises’ deposit and final payment schedule remains unchanged and can be found in the terms and conditions page on our website: www.RSSC.com/legal

IF I ALREADY HAVE A FUTURE CRUISE BOOKED, CAN I APPLY MY NEW FUTURE CRUISE CREDIT TO THE EXISTING FUTURE CRUISE?
Under Regent Reassurance, the Future Cruise Credit must be applied toward a new reservation(s) within one year of the Future Cruise Credit issue date on any voyage departing before December 31, 2022.

IF I DECIDE TO CANCEL, HOW DO I LET REGENT SEVEN SEAS CRUISES KNOW THAT I AM TAKING ADVANTAGE OF REGENT REASSURANCE?
If you elect to cancel your paid in full reservation with Regent Reassurance, simply notify us at the time of cancellation and the Future Cruise Credit will be issued. Cancellations under Regent Reassurance must be done directly with Regent Seven Seas Cruises by contacting your local reservations department or ask your travel agent to do so. Cancellations completed online will default to the standard cancellation schedule.

HOW MUCH DOES REGENT REASSURANCE COST?
There is no cost with Regent Reassurance. Guests with existing or new reservations made by May 31, 2020, on voyages embarking on or before December 31, 2020, that have been paid in full, have the option to cancel up to 48 hours prior to the departure date and receive a 100% Future Cruise Credit.

CAN THE FUTURE CRUISE CREDIT VALUE BE APPLIED TOWARD MORE THAN ONE RESERVATION?
Yes, the value of the Future Cruise Credit can be applied toward multiple reservations made within one year of the Future Cruise Credit issue date on voyages sailing before December 31, 2022.

Terms & Conditions: *For full pricing Terms & Conditions and Guest Ticket Contract, visit RSSC.com/legal. Regent Reassurance is available for existing reservations and any new reservations made by May 31, 2020 and is applicable for all voyages departing on or before December 31, 2020. Guests who have paid in full and cancel their applicable voyage at least 48 hours prior to the departure date are eligible to receive a 100% Future Cruise Credit. Departure date is the date on which travel begins, inclusive of cruise travel, hotel reservations or land programs booked through Regent. The Future Cruise Credit must be applied towards a new reservation made within 1 year of the Future Cruise Credit issue date. The Future Cruise Credit may be used toward a new reservation for any voyage departing before December 31, 2022. When reserving your next Regent voyage, please advise our Reservations team or your Travel Advisor that there is a Future Cruise Credit in your name. To be eligible for Regent Reassurance, the reservation must be paid in full. Additional restrictions may apply; Regent Reassurance program subject to change. Ships’ Registry: Marshall Islands & Bahamas. ©2020 Regent Seven Seas Cruises.


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